OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
216 ratings and 96 comments received in the last 90 days.
21 April 2024
Very easy process
18 April 2024
Very good service and advice from salesman when discussing our options
16 April 2024
All done within 2 days, wow, that's service. Instant replies too via email to any questions I had
16 April 2024
Everything went smoothly and we were kept upto date every step of the way
11 April 2024
Damian kept me up to date at every stage so timelines were accurate.I never felt rushed.Having a knowledgable salesman who can advise without being pushy and offer advice and suggestions makes all the difference to me. He knew exact stock available.
06 April 2024
Damian explained everything and took us for a test drive as we were changing to automatic from gear stick.
03 April 2024
Everything very good - great communication by Kieran and he made it as easy as possible.
03 April 2024
Effortlessly executed with Electronic signatures, my preferred way of execution in contracts
03 April 2024
The staff were friendly and the service received was could not be faulted even though I there were some IT issues with the taxing system.
24 April 2024
Everything went smoothly and for the price quoted.
23 April 2024
no problems at all and excellent customer service
18 April 2024
The service was gold standard. Even with a slight complication, the team worked to get my vehicle back on the road within an hour. Shane kept me informed, andnwas friendly and professional throughout and should be commended.
17 April 2024
Great communications from Shane throughout the process.
16 April 2024
Very happy with the service provided.
16 April 2024
I was kept informed of progress on the car.
14 April 2024
In touch at all times with updates. Friendly and helpful
14 April 2024
Kept me informed of the progress on my car
13 April 2024
Good timely service
11 April 2024
Efficient service and issues explained clearly.
23 April 2024
Friendly dealer get explanation of car on collection